General

Sign up for a free Flying Cape account by filling up a simple form or by logging in with your Facebook account.
There is a simple email verification process and once you've done that.
You are all set! Alternatively, you can download the Flying Cape App from the Google Play Store or Apple App Store.

Nope! Our Best Price Guarantee policy ensures that the price you pay on Flying Cape is the cheapest that you will find anywhere (even if you buy directly from the Education Provider). If you found that the price you got from us was higher, please let us know and we will refund you the difference!

Great question! Apart from the convenience you get from buying online, here are 3 other great reasons:

1. Earn rewards and rebates for different schools in one central location with Flying Cape CompassPoints.

2. Find promotions and exclusive classes or contact our friendly customer service support to get personalised recommendations.

3. Have a problem with your booking or need help with a particular school? No worries! Flying Cape is here to assist you.

Reviews are submitted by the community - that is, parents just like yourself. Reviews are a great way to share with the community about your experience with various schools and activities so please do share with us your experience! To submit a review, please log into your account and search for either the school or specific class that you would like to comment on. Each review earns you 200 CompassPoints once it has been approved on the Flying Cape Platform. Keep them coming!

Do drop us an email at support@flyingcape.com.sg about your experience and we will do our best to help resolve the matter. You may also leave a review on your experience. In doing so, please ensure that the review is written in an accurate and objective manner.
Bookings

If you know what you are searching for, you can do a keyword search by activity (e.g. Maths, Soccer, Music) or search by school. For more filters, use the Advanced Search functionality and you will be able to browse by age, location, dates and Multiple Intelligences.

When you find a class you like, select the profile of the attendee and click on “Book Now” to add the class to your School Bag. At School Bag, you can apply any promo code that you have and click check out to make payment via Credit Card. It's that easy!

Not yet a Flying Cape member? You also have the option to Check out as a Guest but remember to sign up for an account after so as not to miss out on the CompassPoints.

If the booking is successful, you will receive a confirmation on the screen. You will also receive a booking confirmation email. You can always review your booking history in “My Bookings”.

Upon successful booking, you will receive a confirmation on your screen. If you do not see this page at the end of the booking process or did not receive a confirmation email from us, please kindly contact our Customer Service Officer through our Online Chat or drop us an email at support@flyingcape.com.sg

If you would like to cancel a class you have booked, you may do so by clicking on “My Bookings” and clicking on the “Request to Cancel” button along with the reason for cancellation. Please note that you will only be allowed to reschedule your classes with a 48-hour window. Do contact us via the Online Chat or drop us an email at support@flyingcape.com.sg if you require any assistance.

Do drop us an email at support@flyingcape.com.sg about your experience and we will do our best to help resolve the matter. You may also leave a review on your experience. In doing so, please ensure that the review is written in an accurate and objective manner.
All-You-Can-Learn Pass

The All-You-Can-Learn pass (ALP) consolidates the best trial classes all over Singapore at your fingertips. Each pass consists of credits which you can use interchangeably for your whole family. All first lessons are available at a flat fee of 1 credit per class and the credits can be converted to eDollars to pay for that class that you thoroughly enjoy. Be sure to check out the additional promotions available to ALP customers!

Click here and choose the number of credits you would like to purchase.

Here are 3 simple steps:

1. Go to the ALP class listing

2. Search and make a reservation based on the preferred class, date and time.

3. You will receive an ALP reservation via email and the ALP education provider will confirm the booking within 48 hours.

▪ If the seat is not available, the ALP education provider will contact you to help you reschedule the booking per availability.

▪ If you are unable to accommodate the rescheduled time proposed by the school, the ALP class will be cancelled and you will receive a refund of the credit.

Each pass consists of credits which you can interchangeably use for your whole family and all first lessons are available at a flat fee of 1 credit for the first lesson per student. Continuing subsequent lessons on the ALP package are available for selected partners and ALP credits may be adjusted accordingly. Alternatively, you can convert your credits to eDollars to continue further lessons with the school.

To check on the number of credits you have remaining, simply click on the profile icon on the top right of the page and you'll be able to see the number of ALP credits you have left.

Each credit is valid for 12 months from the date of purchase. Extension of credit validity period is determined on a case by case basis and administrative charges may apply. Please contact us via the online chat or drop us an email at support@flyingcape.com.sg
*Administration Fee is at 5% of transacted amount with a minimum fee of $2 per transaction.

The ALP credits were designed to provide a standardized rate to a wide variety of enrichment classes so that learners can gain maximum exposure to a wide variety of topics at a fraction of the price. If you've found a program that you would like to dive deeper into, your credits can be converted to eDollars and you can use the eDollars to continue your lessons.
*Administration fee is at 5% of transacted amount with a minimum fee of $2 per transaction.

Sorry, there are no refunds for ALP credits. However, you can choose to convert your credits to eDollars to be used on your next purchase on our platform.

No, ALP credits are non-transferable.
Rewards

There are two types of reward programmes available on Flying Cape:

1. CompassPoints Rewards - Rewards found in this programme can be redeemed with your available Flying Cape CompassPoints.

2. Flying Cape App Rewards - Rewards found under this programme can be redeemed when you have downloaded the Flying Cape app.

To start earning CompassPoints, simply make a booking through our platform! For every $1 spent, you will receive 2 CompassPoints. You can also earn 200 CompassPoints when you write a review for a class which has been approved by Flying Cape.

Yes, CompassPoints are valid for 3 years from the date it was earned.

Upon successful cancellation and refund (if any), we will automatically deduct the CompassPoints that were awarded for that booking.

You can check out awesome rewards that we have lined up for you by clicking on the “My Rewards” menu. Choose from a wide selection of rewards ranging from movie tickets, vouchers and you can even redeem Flying Cape eDollars which you can use on your next booking!

Simply download the Flying Cape mobile application on App Store or Google Play Store. You can redeem the rewards either by flashing the promotion to the merchants or by keying in the promo code when you make purchases on our merchant’s online store. Remember to check out the Terms & Conditions for individual rewards!

Yes! Please write in to rewards@flyingcape.com.sg and we will get in touch shortly to explore further.
Partner

Just click on Become a Partner and enter your details. We will get in touch with you very shortly!

Awesome. Please drop us an email at rewards@flyingcape.com.sg

Listing is completely free! We only take a small commission fee when we successfully bring you a paying customer.

We monitor all the reviews that are being written as we look to maintain the highest accuracy for customers using the reviews as reference. If you believe a review was inaccurately written, please write in to us at support@flyingcape.com.sg

To find out more about the marketing efforts and the rates that we offer, simply write in to us at support@flyingcape.com.sg !