We guarantee that the prices you pay for any class booked on Flying Cape is the
cheapest that Education Provider charges anywhere else for the same class, including if you
buy directly from them. We will refund you the difference if you show us otherwise.
When you find a class you like, you click “ADD” and the class will be added to your School
Bag. At school bag, please select “Reservation” option and we will hold the seat for you for
48 hours while you visit the Education Provider’s centre. If you decide to take up classes
with the Education Provider, please get them to confirm your booking on Flying Cape
Compass so that you will receive your CompassPoints (rewards) for the booking.
We will give you a confirmation on the screen and also send an email to confirm your
booking. In addition, you will be able to see all the classes you have successfully booked
from the “Bookings” on your Dashboard or “My Classes” section.
If your booking is successful, you should see a confirmation page at the end of the booking
process. You can print or save this page as proof of booking. Alternatively, please verify if your
email address is correctly entered. You may also contact our call centre to verify if the itinerary has
been successfully sent to your email host server.
Reviews can only be submitted by registered Members who have actually signed up with
the Education Provider that they are reviewing. Each review would bring with it the unique
perspective of the reviewer and, when considered along with other reviews, can be useful
points of reference.
Yes, if you have signed up as a Member of Flying Cape. (Membership is free –
sign up here:www.flyingcape.com.sg) You can review classes that you or your
child have signed up for, whether these classes were signed up for through the Compass
platform or not.
When doing a review, we encourage you to stick to the facts. Our best reviews provide
constructive feedback that helps the community of parents on Flying Cape make
better decisions when booking classes. We strongly discourage personal insults, opinion not
backed up by examples or generally unsociable behavior. Please refer to our Review and
Ranking Policy for more details.
You will be automatically enrolled as a Flying Cape Rewards member when you sign up
with Flying Cape. To start earning CompassPoints, simply make a booking on our
platform and you will start earning CompassPoints.
For every $1 spent, members will receive 1 CompassPoint. You can also earn CompassPoints
when you submit reviews for a class that you/your child has attended.
Yes! To ensure that you get your CompassPoints, please remind the education provider
that you are a Flying Cape member. We will award the points to you through the
system. If you did not get the CompassPoints you are entitled to, or if you have inaccurately
been sent a cancellation message, please click the “I Paid” button in the reservations history
section or get in touch with us over email and we will work with your education provider to
clarify the issue.
There are 2 great ways to get more out of your CompassPoints:
On your next purchase on the Flying Cape website, simply indicate that you will be
converting your CompassPoints at the conversion rate of 300 points = $1 to obtain instant
cashback. Your CompassPoints will then be converted to dollar credits which will show up in your
School Bag and which will be used to automatically deduct the amount required for your next
Super Value Deals(Coming soon)
You can also redeem your preferred rewards from our online redemption catalogue. Choose
from a wide selection of items ranging from NTUC and Capitaland vouchers to exclusive
Flying Cape events, classes with your favourite education provider, and many other treats.
Please call/whatsapp our support hotline at 8100 3268 between 10am to 7pm on any
working day. Outside of these hours, you may also email us at firstname.lastname@example.org
and we will do our best to get back to you as quickly as we can.
Do drop us an email about your experience and we will do our best to help resolve the
matter. You may also leave a review on your experience. In doing so, please ensure that
the review is written in an accurate and objective manner.
ALP stands for All You Can Learn Class Pass and it allows you to:
Choose 3 or 5 classes from a wide range of interesting options such as tuition,
enrichment, learning multipliers and so on with no strings attached.
Options allow you to "sample" a regular class. This is not your standard trial class
because if you like the class and continue with our partner, our partners will
arrange for the same teacher throughout the term.
The pass is valid for 3 months and YES! You can use it for the entire family.
Flying Cape is Singapore's one-stop online marketplace for all your child's educational needs. Browse our list of education providers, find a class for your child and book it through our site. It's that easy! Let our unique CompassMap be your guide in figuring out the next step in raising a well-rounded child.
Why Flying Cape?
Just like how a compass helps us navigate and find our way, we aim to equip parents with the right tools and tips to guide their children along in their education. Because each child is unique and has his or her own path to chart, we believe that there is no one size fits all route to success and happiness.
Help your child discover his or her true north and achieve his or her full potential with Flying Cape.